Terms of Service

Overview

By using this website, purchasing products, or interacting with Sapon IQ, you agree to the following Terms of Service.

Purchases and Payments

All purchases must be made with valid payment information. Prices listed on the website are subject to change without notice.

Product Information

We make every effort to display accurate product descriptions, ingredients, and imagery. Because our items are handcrafted in small batches, slight variations may occur.

Shipping and Delivery

Once an order leaves our facility, shipping times may vary based on carrier operations. Tracking information will be provided once the order ships.

Returns and Refunds

Returns are limited to unused and unopened items. Opened personal care products cannot be returned. Refunds are processed upon approval.

Subscriptions

Subscribe and Save orders renew automatically on the schedule selected at checkout. You may pause, modify, or cancel your subscription at any time through your account.

Prohibited Uses

You may not use this site or its content for unlawful activity, to harm the brand, or to interfere with the website’s functionality.

Intellectual Property

All branding, product names, images, and content on this site belong to Sapon IQ and may not be copied or reproduced without permission.

Limitation of Liability

Sapon IQ is not liable for any damages arising from misuse of our products or website content. Products should be used as directed.

Changes to Terms

We may update these Terms of Service at any time. The most current version will always be available on this page.

Contact

For questions about these terms, contact us at support@saponiq.com.